New Business Analyst
A New Business Analyst provides support to Financial Services Representatives in analyzing, clarifying, and submitting new client applications. The ultimate responsibility is to assist the Financial Service Representatives while prioritizing client interest.
Duties and responsibilities
- Quality check new business applications before submitting them to be processed
- Process new business applications in an organized and timely manner
- Log checks in a compliant manner to ensure all incoming and outgoing payments are documented
- Advise Financial Services Representatives on how to properly execute transactions and submit new business applications
- Assist Financial Services Representatives with escalations related to new business transactions
- Collect metrics for companies profit from Investment Business
- Act as a liaison between Financial Service Representatives and the home office
- Handle any escalations from FSR's regarding their submissions
- Investigate NIGO Applications and resolve accordingly
- Research and resolve errors on the part of the home office or vendor on behalf of the FSR
- Act as a leader for Jr. New Business Analysts
- Train Employees and Agents on Operational Processes
- Create and present training materials on new business processes and industry/firm changes.
- Track new business through its life cycle and investigate issues, concerns and delays
- Leverage teammates and be able to manage time during high case loads or unforeseen circumstances
- Understand the financial/strategic goals of the firm and how to help the firm reach those goals
Qualifications
- High School Diploma, Bachelor's Degree preferred
- 2+ years of professional experience, financial services industry preferred
- Strong analytical and organizational skills
- Easily adaptable to changes in processes and priorities
- Strong multi-tasker with a high level of accountability
- Customer service-oriented and professional
- Fast learner, reasonable level of common sense
Desired Skills and Experience
financial services
